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Our Services


  • 30 min

    700 Indian rupees

Privacy Policy

At Shivaji Park Eye Clinic, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our clinic or use our services.

Information We Collect

We may collect personal information from you when you visit our clinic, use our website, or interact with us in any way. This information may include but is not limited to:

  • Name

  • Contact information (address, email, phone number)

  • Date of birth

  • Health information relevant to eye care services

  • Insurance information

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing you with eye care services

  • Communicating with you about appointments, test results, and other relevant information

  • Processing payments and insurance claims

  • Improving our services and clinic operations

  • Complying with legal and regulatory requirements

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With your consent

  • To comply with legal obligations

  • With our service providers who assist us in providing services to you (e.g., IT support, billing services)

  • In case of a merger, acquisition, or sale of assets

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards.

Your Rights

You have the right to:

  • Access and review your personal information

  • Request corrections to your information

  • Object to the processing of your information

  • Request the deletion of your information, subject to legal and contractual obligations

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information].

 

Terms and Conditions

Welcome to Shivaji Park Eye Clinic. These terms and conditions outline the rules and regulations for the use of our clinic's services.

By accessing or using our services, you agree to comply with these terms and conditions. If you disagree with any part of these terms and conditions, you may not access or use our services.

Appointment Scheduling

  • Appointments can be scheduled by phone, online, or in person.

  • We strive to accommodate your preferred appointment time, but availability may vary.

  • Please arrive on time for your appointment. Late arrivals may need to be rescheduled.

Payment and Insurance

  • Payment is due at the time of service unless other arrangements have been made.

  • We accept various payment methods, including cash, credit/debit cards, and insurance.

  • Patients are responsible for verifying coverage with their insurance provider and for any copayments or deductibles.

Cancellation Policy

  • We understand that circumstances may require you to cancel or reschedule your appointment. Please notify us at least 24 hours in advance to avoid cancellation fees.

  • Missed appointments or cancellations with less than 24 hours' notice may be subject to a cancellation fee.

Medical Information

  • You are responsible for providing accurate and complete medical information to our healthcare providers.

  • All medical information is treated with confidentiality and in compliance with applicable privacy laws.

Treatment and Consent

  • Our healthcare providers will discuss treatment options with you and obtain your informed consent before proceeding with any procedures.

  • It is important to follow the instructions provided by our healthcare providers for any prescribed treatments or medications.

Liability

  • While we strive to provide high-quality care, Shivaji Park Eye Clinic and its staff are not liable for any damages or injuries resulting from the use of our services.

  • We recommend consulting with our healthcare providers for personalized medical advice and treatment.

Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

  • Your continued use of our services after any modifications indicates your acceptance of the updated terms and conditions.

Refund and Returns Policy

At Shivaji Park Eye Clinic we strive to provide exceptional eye care services and products to our patients.However, there is no refund policy for online appointment. The patient is requested to come to the clinic, in case of refund.

Services

  • Eye Exams and Consultations:

    • Eye exams and consultations are non-refundable. However, if you are dissatisfied with the quality of care provided by our clinic, please contact us to discuss your concerns.

Procedure for Refunds

  • To initiate  a refund, please contact our clinic in person

Exceptions

Refunds for services rendered, such as eye exams and consultations, are subject to the discretion of our clinic.

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